Hugo Dupont

As the former Global Head of Customer Success and Investor Relations at Wholesale Investor, Hugo Dupont has been a driving force in bridging the gap between innovative startups and a global network of over 34,000 investors. His academic journey at University College London laid a solid foundation, equipping him with a keen analytical mind and a broad perspective on global business trends. Hugo's career trajectory has been marked by significant leadership roles, where he led an international team of 11, demonstrating an innate ability to drive business growth and enhance client satisfaction through strategic foresight and effective team management.

The inception of Empra was a direct response to Hugo's deep-seated belief in the power of flawless customer service and his personal commitment to ensuring no client is left unsatisfied. This belief, coupled with his extensive experience in managing a diverse portfolio and spearheading CapCircle, a prominent private investment network in the UK, showcases his adeptness in navigating the complexities of customer relations and business development.

Hugo's tenure at Wholesale Investor was transformative, not just in terms of professional achievements but in shaping his vision for a client-centric future. Empra embodies this vision, with Hugo at the helm, steering the company towards redefining customer success by melding it with key business functions to foster growth and client loyalty.

At Empra, Hugo leverages his vast experience, strategic insights, and the dynamic network he has cultivated to offer bespoke customer success strategies. His approach goes beyond conventional solutions, focusing on anticipating client needs and setting new industry standards for excellence and support.