Add-ons

Enhance your customer success capabilities with our specialised add-ons, including the LaunchPad program and customer success platform. Tailor-made to integrate seamlessly with your existing tools.

LaunchPad Program

The LaunchPad Program is our comprehensive solution for early-stage companies looking to build a robust customer success department.

It includes everything from strategy development to process implementation, ensuring your customer success operations are set up for long-term success.

Features

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Includes strategic planning, process setup, team training, and ongoing support.

Benefits

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Accelerate your growth by building a strong foundation in customer success, tailored to your business needs.

High-level overview

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The LaunchPad Program offers a complete suite of services designed to establish and enhance your customer success department.

What can we do for you?

Our Customer Success Platform (CSP) is the software backbone your business needs to manage and optimise customer success.

With deep integrations into your existing tools, our CSP provides comprehensive visibility and actionable insights to drive your customer success strategy.

Features

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Includes customer health scoring, data integration, analytics, and reporting.

Benefits

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Gain comprehensive visibility into your customer success operations, enabling data-driven decision-making and proactive customer management.

High-level overview

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The CSP is a powerful software tool designed to integrate with your existing systems and provide deep insights into customer health and success metrics.

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Other Solutions

Customer Health Assessment

Gain deep insights into your customer success operations with our comprehensive assessment. Identify key action items to reduce churn, increase Customer Satisfaction (CSAT), and boost Revenue.

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Advisory

Enhance your customer success capabilities with our specialised add-ons, including the LaunchPad Program and Customer Success Platform. Tailor-made to integrate seamlessly with your existing tools.

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